Addiction Technology Training Center Network created a guide to use to text messaging to improve substance use treatment outcomes. A study is referenced in the guide stating that text messaging increased appointment attendance as well as appropriate cancellation when clients could not attend.The guide suggests technology works best when it is used to build motivation, make something easier to do, and remind people to do something in real time.
The guide is several pages long but gives concrete examples how to communicate with members to support them in their recovery.