Post by chickl on Apr 6, 2020 10:01:01 GMT -8
Hi all,
We quickly made a check list to help staff remember what types of questions we need to be asking in EACH phone call. Hopefully this will help keep them on track and lengthen the calls to give more time to the clients, as needed. Just wanted to share.
Cindy
Phone Contact Visit questions.docx (14.19 KB)
We quickly made a check list to help staff remember what types of questions we need to be asking in EACH phone call. Hopefully this will help keep them on track and lengthen the calls to give more time to the clients, as needed. Just wanted to share.
Cindy
Phone Contact Visit questions.docx (14.19 KB)